Airport Agent - CPR

Skywest Airlines of USA; Casper (WY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Flight benefits

401(k) match

Profit sharing

Team atmosphere

Advancement opportunities

Shift-trade flexibility

Job summary

SkyWest Airlines is seeking airport agents to deliver outstanding customer service at Casper, WY. You will handle ticketing, rebooking, boarding support, and luggage assistance while working outdoors in all weather conditions.

This role requires 18+ years, a valid license, a high school diploma or GED, and the ability to pass background checks. PT/FT roles may be available, with a pay rate of $17 per hour and opportunities to advance within a team-oriented environment.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work outdoors in all weather conditions.
• Strong teamwork and communication skills.

Responsibilities

• Load and unload passenger luggage and airfreight.
• Greet passengers, issue tickets, assign seats, check baggage and rebook as needed.
• Escort passengers and customers with special needs safely and courteously.
• Marshal aircraft on the ramp and ensure aircraft readiness.
• Provide prompt, friendly service and assist during boarding.

Skills

Customer service

Teamwork

Time management

Flexibility

Problem solving

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

About SkyWest

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally \"going places\" with their careers.

SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of \"America’s Best Employers\" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.

While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!

Benefits

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company
• Shift-trade flexibility

Primary Job Duties

Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including, but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.

Responsibilities

• Load and unload customer luggage, airfreight, and company mail onto and off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
• Escort passengers and customers with special needs safely and courteously
• Marshal aircraft in and out of the ramp area
• This position requires you to work outside in all weather conditions
• Service aircraft as needed
• Other duties as assigned

Minimum Requirements

• 18 years of age or older
• Possess a valid, unrestricted, state-issued driver’s license
• Have a High School Diploma or GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Lift 50 pounds with or without reasonable accommodation
• Adaptability to changing priorities and effective time management skills
• Strong teamwork and collaboration skills
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
• Part-time and full-time positions may be available
• $17 per hour

Physical And Other Requirements

• This is not a Department of Transportation safety-sensitive position
• #zr
• #SWA123

Location & Availability

• Casper, Wyoming
• Customer Service/Support
• 16799
• $17 per hour
• 10/12/2026