Passenger Services Specialist: Check-In, Boarding & Seats

Menzies

San Antonio (TX)

On-site

USD 27,000 - 38,000

Full time

5 days ago

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Job summary

Menzies Aviation is seeking a Passenger Services Agent to assist travelers and their belongings, ensuring safe and timely arrival at their destinations. You will handle check-in, designate seats, verify travel documents, and issue boarding passes for domestic and international flights.

The role requires 18+, valid FAA identification/driver's license, English proficiency, and flexibility for weekends and holidays.

Qualifications

Must be at least 18 years old.
Possess/maintain a valid Driver’s License and other FAA required identification/seals.
Must be able to speak, read, and write in English.
Must be available and flexible to work variable shifts including weekends and holidays.
Work is done indoors and outdoors – must be comfortable working in all weather conditions.
Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

Computerized check-in of passengers for international and domestic travel.
Designate seat assignments.
Verify documentation for international and domestic flights.
Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
Verify ticket and seat reservations.
Match manifest to on-board count
Assist with various governmental agency requirements.
Connect and disconnect Jetway/stairs as necessary.
Announce arrivals and departures as necessary.