Airline Passenger Services Specialist

FALL CREEK FARM & NURSERY; Kingshill (United States Virgin Islands); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

DailyPay access

On the spot awards

Health options

Travel discounts

Wellness programs

401k program

Job summary

Worldwide Flight Services in the Virgin Islands seeks a Part-Time Agent, Passenger Service to provide a wide range of passenger and airport operations support. You will assist with reservations, tickets, baggage handling, and travel information to ensure smooth boarding and on-time departures.

Responsibilities include ticket validation, baggage processing, lost and found, and airfreight documentation. Candidates should have a high school diploma and at least 1 year of customer service experience.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Make reservations, issue tickets and itineraries, and compute fares for passengers.
• Handle baggage check-in, collect excess baggage charges, and provide general travel information.
• Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
• Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
• Determine flight close-out times and complete necessary flight documentation for accuracy.
• Handle post-departure procedures, including invalidating tickets and finalizing reports.
• Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
• Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
• Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.

Skills

Customer service

Communication

English language

Education

High school diploma or GED

Tools

Ticketing systems

Basic computer skills

Job description

Worldwide Flight Services in the Virgin Islands seeks a Part-Time Agent, Passenger Service to provide a wide range of passenger and airport operations support. You will assist with reservations, tickets, baggage handling, and travel information to ensure smooth boarding and on-time departures.

Responsibilities include ticket validation, baggage processing, lost and found, and airfreight documentation. Candidates should have a high school diploma and at least 1 year of customer service experience.