Airline Ops Agent

Avflight Corporation; Punta Gorda (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Paycom - ATS in Punta Gorda, FL seeks an Airport Ramp Operations Associate to deliver friendly customer service, coordinate ramp and provisioning, and help ensure on-time departures and quick turnarounds.

You will work in airport facilities, load/unload, monitor ramp activities, communicate with dispatch, gate agents, and stations, and handle boarding, weather reports, and light paperwork.

Qualifications

• High School diploma or GED equivalent.
• Must be 18 years or older.
• Must pass background check, pre-employment drug test and obtain security clearance.
• Must have valid Driver's license.
• Must be able to work varied hours including swing and graveyard shifts plus weekends and holidays.
• Must be able to read and write English; bilingual skills a plus.

Responsibilities

• Provides friendly service and maintains positive relationships with all customers.
• Coordinates Ramp, Operations, Provisioning and servicing to ensure on-time departures and quick turnarounds.
• Operates boarding bridge and coordinates boarding and deplaning of customers.
• Prepares dispatch release forms and collects weather reports for the crew.
• Closes out flights and files flight paperwork; ensures station readiness.

Education

High School diploma or GED equivalent

Job description

General Purpose of Job:Provide profound customer service by assuring weight and balance of aircraft, efficient boarding of aircraft and coordinating Ramp, Operations, Provisioning and aircraft servicing to accomplish on-time performance.Duties:Provides friendly service to and maintains positive relationships with all internal and external CustomersResponsible for providing great Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flightsWorks in airport operation office, gate area, jet ways and airfreight facilities.Opens and closes the stations, advising Dispatch of sameHandles Station AMS and radio communications traffic as neededCoordinates loading and unloading of aircraft by monitoring ramp activitiesAnswers station operations' telephonesAdvises Gate Agents when boarding will beginPrepares dispatch release forms and collects weather reports from OTIS for the CrewArranges for fueling of aircraft as requiredPrepares weight and balance forms. Advises Dispatch, FLIFO and Stations of flight departures / arrivalsCloses out flights; files and maintains accurate flight paperworkMake sure the aircraft are properly cleaned and provisioned prior to departureCoordinates special services needed on aircraft i.e. servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaningOperates boarding bridge, coordinates boarding and deplaning CustomersCollaborates with Gate Agents in expediting the check-in process, collects boarding passes and/or electronic boarding data, and verifies boarding countsChecks cargo on hand to see that it is properly logged and accounted for.Checks that all board mail and company material is dispatched and sent to indicated StationsReceives, refers, or makes paging calls and makes paging announcements, as appropriate.Keeps station personnel advised of flight movements, weather conditions, and irregular operationsResponsible for ground security and assuring operations follow security proceduresOther Duties as assignedQualifications:High School diploma or GED equivalentMust be 18 years or olderMust pass background check, pre-employment drug test and obtain security clearanceMust have valid Driver's licenseMust have authorization to work in the U.S.Must be able to perform the following functions in variable weather conditions as well as environment conditions, i.e. jet engine fumes, vehicles emissions, dust and jet engine noise.Ability to push/pull/lift 50 lbs. for extended periods of timeAbility to judge distances.Reports to work on a regular and timely basis.Must be available to work varied hours including swing and graveyard shifts plus weekends and holidaysAbility to read and write English; bilingual skills a plusPhysical Demands: Must be able to carry 50-pound suitcase from the floor to 18 inches and carry 50-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.EEO/AA