Airline Ramp Agent, (RON) IND

Trego-Dugan Aviation Inc; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Trego-Dugan Aviation Inc. is seeking a Ground Operation Agent / Ramp Agent to handle customer luggage, marshal aircraft, and operate ground service equipment.

The role requires vigilance for safety, ability to communicate via two-way radio, and readiness to work nights, weekends, and holidays. Responsibilities include meeting arriving flights, servicing flights, assisting customers with special needs, and performing related ramp and cleaning duties.

Qualifications

• Must pass a 10-year background check and pre-employment drug test
• Available to work nights, weekends, and holidays
• Must be able to complete required training
• Must be at least 18 years old
• Able to read and write English
• Must have a valid driver's license
• Report any safety hazard or incident immediately
• Able to communicate using a two-way radio

Responsibilities

• Handle customer luggage: loading and unloading baggage on and off aircraft
• Marshal in and push back aircraft; operate ground service equipment (GSE)
• Meet arriving flights and service departing flights; assist customers with special needs
• Assist customer service agents as needed; other assigned duties
• Perform ramp, commissary and aircraft cleaning tasks as needed
• Load/unload baggage and comail of various weights; move items to/from luggage area
• Maintain safety: ensure ramp is free of FOD and equipment is maintained
• Follow safety regulations and wear proper safety items; read/write English

Job description

Ground Operation Agent / Ramp Agent

• Must pass a 10-year background check and pre-employment drug test
• Available to work nights, weekends, and holidays
• Must be able to complete required training

General Purpose Of Job

The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.
• Must be at least 18 years old.
• Able to read and write English.
• Complete all required training
• Only complete tasks for which you are fully trained
• Report any safety hazard or incident immediately

RON shift (overnight)

• Must have a valid driver's license
• Must pass a 10-year background check and pre-employment drug test
• Available to work nights, weekends, and holidays
• Must be able to complete required training

Ground Operation Agent / Ramp Agent

General Purpose Of Job

The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties And Responsibilities

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Perform aircraft interior cleaning.
• Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.
• Must be at least 18 years old.
• Able to read and write English.
• Complete all required training
• Only complete tasks for which you are fully trained
• Report any safety hazard or incident immediately

Competency/Behavioral Requirements

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable, and fulfill obligations.
• Attention to Detail
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
• Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
• Willingness to take on responsibilities and challenges
• Be sensitive to others' needs and feelings and be understanding and helpful on the job
• Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done

Physical Demands

Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.