Responsibilities
- An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.
- Arranges for fueling of aircraft as required
- Communications with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communications with station flight departures/arrivals
- Prepares weight and balance forms
- Close out flights: files and maintains accurate flight papers
- Prepares dispatch release forms and collects weather reports from OTIS for the crew
- Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning
- Operates boarding bridge, coordinates boarding and deplaning of customers
- Works with Gate Agents in expediting the check-in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts
- Handles station AMS and radio communications traffic
- Prepares dispatch release forms and collects weather reports from the informational system for crewmembers and keeps all Station team members apprised of flight and weather information
- Responsible for ground security and assuring Operations follow security procedures
- Must be able to communicate information and instructions verbally and via radio equipment
Ramp Operations Agent Details
- An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.
- Arranges for fueling of aircraft as required
- Communications with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communications with station flight departures/arrivals
- Prepares weight and balance forms'
- Close out flights: files and maintains accurate flight papers
- Prepares dispatch release forms and collects weather reports from OTIS for the crew
- Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning
- Operates boarding bridge, coordinates boarding and deplaning customers
- Works with Gate Agents in expediting the check-in process; collects boarding passes and/or electronic boarding data, and verifies boarding counts
- Handles station AMS and radio communications traffic
- Prepares dispatch release forms and collects weather report from the informational system for crewmembers and keeps all Station team members apprised of flight and weather information
- Responsible for ground security and assuring Operations follow security procedures
- Must be able to communicate information and instructions verbally and via radio equipment
Requirements
- Experience and understanding of the commercial issues in aviation
- Must have a High School Diploma or GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic Computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certification through employment
- Must clear an FBI fingerprint background check and obtain a customs seal
Physical Requirements
- Must be physically fit to perform duties of the job including standing, lifting, bending, pushing, and pulling for extended periods
- Capable of repetitively lifting up to 70 pounds in confined spaces
- Must be willing to work outside in all types of weather conditions with exposure to loud noises
Working Hours
- Must be able and flexible to work variable shifts, weekends and holidays
- Specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
Compensation
- Starting Pay $13.00/hr
- Part Time
- Bi-Weekly Pay