Airline Operations Dispatcher & Driver Coordinator

Gate Gourmet; Newark (NJ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Employee Discounts

Free hot healthy meals for unit ops

Job summary

gategroup seeks an administrative support professional to serve as the primary assistant for our major client’s operations in Newark, NJ. The role involves data analysis, driver assignments, and QA to ensure compliance with customer specifications, with rotating shifts and ramp-level responsibilities.

The position offers a comprehensive benefits package and an hourly pay rate of $28. This on-site role requires a HS diploma with preferred associates, plus 2+ years of office/warehouse experience

Qualifications

• H.S. diploma required; associate degree preferred.
• 2+ years general office/warehouse experience.
• 1 year directing the work of others.
• 1-2 years shipping/receiving experience preferred.
• Must have valid driver’s license and ramp driving ability.
• Ability to multi-task in a hectic environment.
• Detail oriented with accuracy.
• Ability to work with minimal supervision/off-site environment.
• Ability to make independent decisions.
• Ability to compile data from multiple sources accurately.
• Ability to communicate status changes to all parties.
• Driven to document and improve processes.
• Excellent rapport-building with major client.

Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight.
• Assign drivers to gates and flights.
• Serve as QA specialist to ensure cooler/meals meet customer specs.
• Monitor driver’s kitchen departure time.
• Track all flight, gate, meal orders and changes.
• Act as back-up supervisor by relaying changes and directing workflow.
• Verify run sheets and times meet customer specs.
• Log customer calls and recommend resolutions.
• Rotate between scheduled and vacation relief shifts.

Education

H.S. diploma required

Associate’s degree preferred

Job description

gategroup seeks an administrative support professional to serve as the primary assistant for our major client’s operations in Newark, NJ. The role involves data analysis, driver assignments, and QA to ensure compliance with customer specifications, with rotating shifts and ramp-level responsibilities.

The position offers a comprehensive benefits package and an hourly pay rate of $28. This on-site role requires a HS diploma with preferred associates, plus 2+ years of office/warehouse experience