Transportation Dispatcher

2139 Gate Gourmet, Inc; Newark (NJ); Presencial; USD 32 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Employee Discounts

Free hot healthy meals for unit ops

Resumo da oferta

gategroup seeks an administrative support professional to serve as the primary assistant for our major client’s operations in Newark, NJ. The role involves data analysis, driver assignments, and QA to ensure compliance with customer specifications, with rotating shifts and ramp-level responsibilities.

The position offers a comprehensive benefits package and an hourly pay rate of $28. This on-site role requires a HS diploma with preferred associates, plus 2+ years of office/warehouse experience

Qualificações

• H.S. diploma required; associate degree preferred.
• 2+ years general office/warehouse experience.
• 1 year directing the work of others.
• 1-2 years shipping/receiving experience preferred.
• Must have valid driver’s license and ramp driving ability.
• Ability to multi-task in a hectic environment.
• Detail oriented with accuracy.
• Ability to work with minimal supervision/off-site environment.
• Ability to make independent decisions.
• Ability to compile data from multiple sources accurately.
• Ability to communicate status changes to all parties.
• Driven to document and improve processes.
• Excellent rapport-building with major client.

Responsabilidades

• Analyze data from custom computer screens and prepare driver run sheets for each flight.
• Assign drivers to gates and flights.
• Serve as QA specialist to ensure cooler/meals meet customer specs.
• Monitor driver’s kitchen departure time.
• Track all flight, gate, meal orders and changes.
• Act as back-up supervisor by relaying changes and directing workflow.
• Verify run sheets and times meet customer specs.
• Log customer calls and recommend resolutions.
• Rotate between scheduled and vacation relief shifts.

Formação académica

H.S. diploma required

Associate’s degree preferred

Descrição da oferta de emprego

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for serving as the primary administrative support for our major client's operations.

Payrate: $28 per hour Location: 236 Vanderpool St, NJ 07114

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight
• Assign Drivers to gates and flights
• Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
• Monitor driver’s kitchen departure time
• Track all flight, gate, meal order and other changes in flights
• Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
• Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
• Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
• This position will rotate periodically between scheduled shift, and vacation relief shift.

Qualifications

• Education: H.S. diploma required
• Education: Associate’s degree preferred
• Work Experience: 2+ years of general work experience in an office or warehouse facility.
• Work Experience: 1 year of experience directing the work of others
• Work Experience: 1-2 years of shipping/receiving experience preferred
• Technical Skills: Able to drive on the ramp (must be 21+ driver’s license)
• Technical Skills: Able to multi-task in a hectic environment
• Technical Skills: Detail oriented
• Technical Skills: Able to keep calm in high pressure environment
• Technical Skills: Able to work with a minimum of supervision/off-site environment
• Technical Skills: Able to make independent decisions
• Technical Skills: Able to compile data from multiple sources with a high degree of accuracy
• Technical Skills: Able to communicate status changes to all parties in a timely manner
• Technical Skills: Driven to document and improve processes
• Technical Skills: Must have valid driver’s license
• Language / Communication Skills: Able to develop rapport with major client

Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: none Exemption Classification: non-exempt Internal Relationships: unit employees External Relationships: customers Work Environment / Requirements of the Job: Must be able to function in a warehouse environment May be required to rotate between day and night shift Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Transportation or General Manager Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: n/a Number of Dotted Line Reports: n/a Estimated Total Size of Team: 2 gategroup

Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 11/20/2026 gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. For further information, please visit www.gategroup.com.