Airline Catering Dispatch Coordinator

LSG Lufthansa Service Holding AG; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Full time

Job summary

SkyChefs in Washington, DC is seeking a Dispatching Clerk to coordinate ground transportation and schedules for airline catering services. This on-site role requires strong organization, communications, and the ability to solve problems in real time.

You will work with Ground Star and CBASE dispatch systems to ensure on-time delivery, while maintaining safety compliance and excellent customer service. Weekend/holiday flexibility is a plus for this fast-paced team.

Qualifications

• High school diploma or equivalent required; additional logistics education is a plus.
• Experience in dispatching, logistics, or related field preferred.
• Proficiency with dispatch software and navigation/GPS systems.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Schedule and dispatch catering deliveries to airlines per timelines and protocols.
• Monitor delivery status and communicate with drivers, kitchen staff, and airline reps.
• Use dispatch software to track deliveries, manage schedules, and optimize routes.
• Coordinate with kitchen/ops to ensure orders are prepared and ready for dispatch.
• Maintain accurate delivery records and comply with safety/regulatory standards.
• Provide exceptional customer service and build positive airline client relationships.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Disptach software proficiency

GPS systems proficiency

Problem solving

Regulatory knowledge

Education

High school diploma

Logistics certifications (plus)

Tools

Ground Star

CBASE

Job description

SkyChefs in Washington, DC is seeking a Dispatching Clerk to coordinate ground transportation and schedules for airline catering services. This on-site role requires strong organization, communications, and the ability to solve problems in real time.

You will work with Ground Star and CBASE dispatch systems to ensure on-time delivery, while maintaining safety compliance and excellent customer service. Weekend/holiday flexibility is a plus for this fast-paced team.