Airfield Ground Service Supervisor – Team Lead & Safety

Dnata; San Diego (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

dnata USA is hiring a Ground Service Agent Supervisor to oversee a team of agents responsible for loading/unloading aircraft and guiding aircraft on the ramp. The role emphasizes safety, efficiency, and coordination with flight crews at major airports in the United States.

Responsibilities include supervising 5–10 agents, operating ground support equipment, and ensuring compliant ramp operations while maintaining clear communication with other departments and teams.

Qualifications

• Must possess/ maintain a valid state driver's license and FAA/Airport identifications or authorizations.
• Must be able to pass SIDA airport and training tests.
• Possess a high school diploma or GED equivalent.
• Basic computer literacy.
• 1-2 years Ground Service Agent and/or Supervisory experience.

Responsibilities

• Supervise a team of 5 to 10 agents responsible for loading and unloading aircraft.
• Guide inbound/outbound airplanes to and from the gate.
• Load and unload passenger bags and cargo using bag carts, dollies, and conveyors.
• Operate ground support equipment (tow tractors, belt loaders, etc.) and maintain ramp safety.
• Communicate efficiently with ground personnel and flight crews; follow safety policies.
• Read and interpret aircraft load sheets, baggage tags, and cargo labels.
• Work outdoors in all weather and around jet/machinery noises.
• Perform other duties as assigned.

Skills

Reading aircraft load sheets

Basic computer literacy

Team supervision

Education

High school diploma or GED

Job description

dnata USA is hiring a Ground Service Agent Supervisor to oversee a team of agents responsible for loading/unloading aircraft and guiding aircraft on the ramp. The role emphasizes safety, efficiency, and coordination with flight crews at major airports in the United States.

Responsibilities include supervising 5–10 agents, operating ground support equipment, and ensuring compliant ramp operations while maintaining clear communication with other departments and teams.