Aircraft Maintenance Supervisor — Lean Ops & Safety

Textron Inc.; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Textron Aviation in Orlando, FL is seeking a Technical Service Manager for the Large Cabin operation on 5th shift. You’ll supervise technicians, drive lean processes, and ensure safety and quality in hangar operations.

You'll partner with the Maintenance Manager to monitor performance metrics, resolve post-delivery issues, and maintain strong customer relationships while leading a team toward operational excellence.

Qualifications

• Bachelor’s degree preferred or in lieu of degree a minimum of 5 years aircraft maintenance experience and/or relative supervisory experience required.
• A&P License is required
• Repairman Certificate/EASA License is helpful
• Experience in maintenance is helpful
• Ability to obtain and maintain an airport security badge through the local airport if applicable is required

Responsibilities

• Lean Manufacturing: Implement lean processes aiming to reduce waste and improve productivity (focusing on the5S method) and coordinating Area Team Development events
• Quality Assurance: Ensure work meets established policies, procedures, and quality standards to help maintain customer safety and satisfaction
• Safety & Efficiency: Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment
• Performance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions
• Team Supervision: Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regarding working conditions and ergonomic opportunities
• Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly

Education

Bachelor’s degree preferred

A&P License is required

Repairman Certificate/EASA License is helpful

5+ years aircraft maintenance experience and/or supervisory experience

Airport security badge ability required

Experience in maintenance is helpful

Job description

Textron Aviation in Orlando, FL is seeking a Technical Service Manager for the Large Cabin operation on 5th shift. You’ll supervise technicians, drive lean processes, and ensure safety and quality in hangar operations.

You'll partner with the Maintenance Manager to monitor performance metrics, resolve post-delivery issues, and maintain strong customer relationships while leading a team toward operational excellence.