Avionics Technical Services Manager - First Shift

Textron; Orlando, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K company match

Education assistance for undergraduate

Flight training bonus program

Fertility and adoption assistance

Free financial consultations

Job summary

Textron Aviation in Orlando, FL seeks a Technical Service Manager, Avionics (1st Shift) to lead the avionics service team and coordinate maintenance operations in the hangar. You will be the main contact for aircraft avionics maintenance and provide crucial updates to the Customer Service Manager to maintain strong customer relationships.

You will supervise technicians, drive lean processes, monitor performance metrics, and ensure safety, quality, and efficiency in daily service center

Qualifications

• Bachelor’s degree preferred or in lieu of degree a minimum of 5 years aircraft maintenance experience and/or relative supervisory experience required
• A&P License is required
• A Repairman Certificate/EASA License is helpful
• Experience in maintenance is helpful
• Ability to obtain and maintain an airport security badge through the local airport if applicable is required

Responsibilities

• Lean Manufacturing : Implement lean processes aiming to reduce waste and improve productivity (focusing on the5S method) and coordinating Area Team Development events
• Quality Assurance : Ensure work meets established policies, procedures, and quality standards to help maintain customer safety and satisfaction
• Safety & Efficiency : Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment
• Performance Monitoring : Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions
• Team Supervision : Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regarding working conditions and ergonomic opportunities
• Customer Follow-Up : Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly

Skills

Lean Manufacturing

Quality Assurance

Safety & Efficiency

Performance Monitoring

Team Supervision

Customer Follow-Up

Education

Bachelor’s degree preferred

A&P License

Repairman Certificate/EASA License

Job description

Textron Aviation in Orlando, FL seeks a Technical Service Manager, Avionics (1st Shift) to lead the avionics service team and coordinate maintenance operations in the hangar. You will be the main contact for aircraft avionics maintenance and provide crucial updates to the Customer Service Manager to maintain strong customer relationships.

You will supervise technicians, drive lean processes, monitor performance metrics, and ensure safety, quality, and efficiency in daily service center