Aircraft Ground Ops Supervisor – Team Lead & Safety

Dnata; Romulus (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

dnata Ground Service Agent Supervisor role overseeing a team to load/unload aircraft safely and efficiently. You will guide flights to gates, operate ground support equipment, and uphold safety policies across all duties.

The position requires physical fitness, a valid driver’s license with FAA/Airport credentials, and 1–2 years of supervisory experience in ground services. Collaboration with multiple departments is essential for on-time performance.

Qualifications

• Valid state driver’s license and FAA/Airport ID/authorizations.
• Pass SIDA airport and training tests.
• High school diploma or GED.
• Basic computer literacy.
• 1–2 years Ground Service Agent or supervisory experience.

Responsibilities

• Supervise a team of 5–10 agents responsible for loading/unloading aircraft.
• Guide inbound/outbound airplanes to and from the gate.
• Operate ground support equipment safely (tow tractors, loaders, tugs).
• Maintain safety and comply with all regulations and procedures.
• Coordinate with other departments to ensure on-time flights.
• Read load sheets, baggage tags and cargo labels.
• Work outdoors in all weather and around jet/machinery noises.
• Lift up to 70 pounds (32 kg) regularly.

Skills

Team supervision

Leadership

Ground handling

Safety compliance

SIDA knowledge

Education

High school diploma

Job description

dnata Ground Service Agent Supervisor role overseeing a team to load/unload aircraft safely and efficiently. You will guide flights to gates, operate ground support equipment, and uphold safety policies across all duties.

The position requires physical fitness, a valid driver’s license with FAA/Airport credentials, and 1–2 years of supervisory experience in ground services. Collaboration with multiple departments is essential for on-time performance.