Airport Ramp Supervisor - Lead Ground Crew

dnata Travel Group; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

dnata Travel Group is seeking a Ground Service Agent Supervisor in Orlando to lead a team of 5–10 agents responsible for loading and unloading aircraft, guiding planes to the gate, and ensuring safe, efficient ramp operations.

The role demands physical stamina, ability to lift up to 70 pounds, reading load sheets, and 1–2 years of Ground Service Agent or supervisory experience. You will uphold safety policies and coordinate across departments to maintain on-time flights.

Qualifications

• Must be physically able to stand, lift, bend, and walk for long periods.
• Push, pull, lift, and load up to 70 pounds regularly.
• Read and interpret aircraft load sheets and baggage labels.
• 1–2 years Ground Service Agent and/or Supervisory experience.
• Possess a high school diploma or GED.

Responsibilities

• Supervise a team of 5 to 10 agents loading/unloading aircraft.
• Guide inbound/outbound airplanes to and from the gate.
• Operate ground support equipment as needed.
• Maintain safety policies and ramp procedures.
• Coordinate with other departments to ensure on-time flights.
• Communicate effectively with ground personnel and flight crews.

Skills

Team leadership

Safety awareness

Ground service operations

Communication

Read load sheets

Education

High school diploma or GED

Job description

dnata Travel Group is seeking a Ground Service Agent Supervisor in Orlando to lead a team of 5–10 agents responsible for loading and unloading aircraft, guiding planes to the gate, and ensuring safe, efficient ramp operations.

The role demands physical stamina, ability to lift up to 70 pounds, reading load sheets, and 1–2 years of Ground Service Agent or supervisory experience. You will uphold safety policies and coordinate across departments to maintain on-time flights.