Ground Service Supervisor — Lead Airport Operations Team

Colonial Group; Torrance (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Colonial Group is seeking a dnata Ground Service Agent Supervisor in Torrance, CA. You will lead a small team to guide, load, and unload aircraft safely and efficiently, while coordinating with flight crews and ramp personnel to support on-time departures.

The role emphasizes safety, regulatory compliance, and clear communication. Candidates should have 1–2 years in Ground Service or supervisory roles, a high school diploma or GED, and basic computer literacy.

Qualifications

• Minimum 1–2 years of Ground Service Agent or Supervisory experience.
• Must be able to stand, lift, and work outdoors in all weather.
• Read and interpret aircraft load sheets and baggage labels.

Responsibilities

• Supervise a team of 5–10 agents responsible for loading/unloading aircraft.
• Guide inbound/outbound airplanes to and from the gate.
• Coordinate loading equipment and baggage handling on the ramp.
• Maintain safety and security on the ramp and enforce policies.
• Communicate effectively with ground personnel and flight crews.
• Ensure on-time performance in collaboration with other departments.

Skills

Team supervision

Safety compliance

Aircraft handling coordination

Communication with flight crews

Reading load sheets/cargo tags

Physical stamina

Education

High School Diploma or GED

Job description

Colonial Group is seeking a dnata Ground Service Agent Supervisor in Torrance, CA. You will lead a small team to guide, load, and unload aircraft safely and efficiently, while coordinating with flight crews and ramp personnel to support on-time departures.

The role emphasizes safety, regulatory compliance, and clear communication. Candidates should have 1–2 years in Ground Service or supervisory roles, a high school diploma or GED, and basic computer literacy.