Aircraft Communications & Datalink Engineer

JetBlue; New York (NY); On-site; USD 77,000 - 133,000; Full time

Job summary

JetBlue is seeking an Engineer, Aircraft Communications to support CNS systems across the fleet. You will monitor performance, analyze operational data, troubleshoot issues, and develop tools that enhance aircraft and ground communications, including ACARS, CPDLC, FANS, SATCOM, and datalink services.

Responsibilities span databases, scripting, dashboards, validation, and regulatory compliance, with opportunities to collaborate across departments and implement AI-driven workflows while validating

Qualifications

• Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
• Three (3) years experience in an aviation or technical role or related experience.
• Available for occasional overnight travel (30%).
• Currently in possession of a valid passport or equivalent travel in and out of the United States.
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Responsibilities

• Maintain and support aircraft operational messaging and datalink systems, including ACARS, CPDLC, FANS, SATCOM, ADS-B, and ADS-C.
• Develop, maintain, and validate aircraft operational databases, configuration data, and electronic operational content to support communications systems.
• Design, develop, and maintain internal applications, scripts, automated workflows, dashboards, and analytical tools that improve operational efficiency, system visibility, and data quality.
• Monitor communications system performance and investigate operational issues, message failures, system anomalies, pilot reports, and avionics-related discrepancies.
• Analyze operational and technical data to identify trends, troubleshoot issues, and support root-cause investigations and corrective actions.
• Support regulatory compliance by performing audits, monitoring system performance, and maintaining required aircraft and ground system registrations and configurations.

Skills

Bachelor's Degree

Aviation/technical background

Overnight travel 30%

Education

Bachelor's Degree in a relevant field

High School Diploma/GED with 4+ years experience

Tools

Snowflake

Tableau

Power BI

Smartsheet

Job description

JetBlue is seeking an Engineer, Aircraft Communications to support CNS systems across the fleet. You will monitor performance, analyze operational data, troubleshoot issues, and develop tools that enhance aircraft and ground communications, including ACARS, CPDLC, FANS, SATCOM, and datalink services.

Responsibilities span databases, scripting, dashboards, validation, and regulatory compliance, with opportunities to collaborate across departments and implement AI-driven workflows while validating