Airborne Mission Communications Ops Liaison

DecisionPoint Corporation; Westphalia (MD); On-site; USD 98,000 - 109,000; Full time

Job summary

DecisionPoint Corporation seeks a Government Security Operations Center Communications Systems Operator Liaison to support the U.S. Air Force Executive Airlift Communications Network program.

The liaison will provide subject-matter expertise on airborne Mission Communications Systems and assist with monitoring and resolving communications issues affecting executive aircraft. The CSO Liaison will coordinate with GSOC personnel, airborne operators, and technical teams to support mission

Qualifications

• Active Top Secret clearance required.
• Bachelor's degree in IT, Telecommunications, Aviation Systems, Engineering, or related field.
• Minimum five years supporting airborne communications, mission systems, or C2 operations.
• Subject-matter expertise with Mission Communications Systems on C-32A/C-40B/C and/or C-37A/B aircraft.
• Experience troubleshooting airborne voice, video, data, or satellite communications issues.
• Experience in GSOC, NOC, or similar operational environment preferred.

Responsibilities

• Track executive aircraft in flight and assist with communications issues.
• Respond to incident calls involving airborne Mission Communications Systems.
• Provide expert guidance on MCS operations aboard specified aircraft.
• Assist onboard Communications Systems Operators with troubleshooting anomalies and outages.
• Use Command and Control tools and secure collaboration platforms to support active missions.
• Coordinate with GSOC personnel, airborne crews, network engineers and providers.
• Monitor communications status and identify recurring issues and trends.
• Review flight-monitoring solutions and recommend improvements to processes.

Skills

Troubleshooting

Verbal communication

Documentation accuracy

Shift work (24/7/365)

Education

Bachelor's degree (IT/Telecommunications/Aviation Systems/Engineering)

Tools

Command and Control tools

Secure chat platforms

Flight-monitoring systems

Job description

DecisionPoint Corporation seeks a Government Security Operations Center Communications Systems Operator Liaison to support the U.S. Air Force Executive Airlift Communications Network program.

The liaison will provide subject-matter expertise on airborne Mission Communications Systems and assist with monitoring and resolving communications issues affecting executive aircraft. The CSO Liaison will coordinate with GSOC personnel, airborne operators, and technical teams to support mission