Airborne Mission Communications Liaison

GCyber; Maryland; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

26 Days of Paid Leave

Paid Parental Leave

Military/Jury/Bereavement Leave

401(k) Matching

Disability Insurance

Health/Dental/Vision Insurance

Professional Development

Commuter Benefits

Parking/Transportation Allowance

Job summary

GCyber is seeking a Communications Systems Operator (CSO) Liaison to join the Security Operations Center for a high-profile Air Force mission. This full-time, on-site role at Joint Base Andrews supports a 24/7/365 operation with no hybrid or remote work.

The CSO Liaison tracks aircraft, responds to incidents, and provides troubleshooting guidance to onboard operators. Qualifications include active DoD Top Secret clearance, 5+ years in airborne communications, MCS expertise on specific aircraft,

Qualifications

• Active DoD TOP SECRET clearance.
• Expertise with Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft.
• DoD 8140/8570 IA baseline certification.
• 5+ years operating, maintaining, or sustaining airborne communications systems, including SATCOM voice and data.
• Prior airborne Communications Systems Operator experience on executive airlift or similar aircraft.
• Experience working real-time incidents to a 15-minute response standard.

Responsibilities

• Track and assist executive aircraft in flight with communications issues and respond to incident calls.
• Provide troubleshooting guidance to Communications Systems Operators on board C-32, C-40, and C-37 aircraft during Mission Communications System problems and outages.
• Advise GSOC leadership on the operation of the Mission Communications System aboard those aircraft.
• Use command and control tools and chat software, such as Mattermost, to support aircraft in flight.
• Review the flight monitoring tools the GSOC uses, including commercial SATCOM provider portals, and recommend improvements.
• Support trend analysis of communications incidents to identify recurring problems.

Skills

DoD TOP SECRET clearance

Airborne MCS expertise

SATCOM voice and data

Real-time incident response

Airborne executive airlift experience

DoD 8140/8570 IA

ServiceNow incident management

Tools

SATCOM portals

Mattermost

ITIL v4 Foundation

ServiceNow

Job description

GCyber is seeking a Communications Systems Operator (CSO) Liaison to join the Security Operations Center for a high-profile Air Force mission. This full-time, on-site role at Joint Base Andrews supports a 24/7/365 operation with no hybrid or remote work.

The CSO Liaison tracks aircraft, responds to incidents, and provides troubleshooting guidance to onboard operators. Qualifications include active DoD Top Secret clearance, 5+ years in airborne communications, MCS expertise on specific aircraft,