Airborne CSO Liaison – 24/7 Operations

GCyber; Scott Air Force Base (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

GCyber is hiring a Communications Systems Operator (CSO) Liaison to support a high-profile Air Force mission in the GSOC. The CSO Liaison tracks executive aircraft in flight, responds to communications incidents, and provides troubleshooting guidance to onboard Communications Systems Operators.

This is a full-time, on-site position at Joint Base Andrews, MD, with a 24/7/365 operation. The CSO Liaison role requires active DoD TS clearance and prior airborne systems experience; candidates must be

Qualifications

• Active DoD TOP SECRET clearance is required.
• Subject matter expertise with Mission Communications Systems (MCS) on C-32A, C-40B/C, and/or C-37A/B aircraft.
• DoD 8140/8570 IA baseline certification.
• 5+ years operating, maintaining, or sustaining airborne communications systems, including SATCOM voice and data.
• Prior service as an airborne Communications Systems Operator on executive airlift or similar aircraft.
• Experience in real-time incident response to a 15-minute standard.

Responsibilities

• Track and assist executive aircraft in flight with communications issues and respond to incident calls.
• Provide troubleshooting guidance to Communications Systems Operators on board C-32, C-40, and C-37 aircraft during Mission Communications System problems and outages.
• Advise GSOC leadership on the operation of the Mission Communications System aboard those aircraft.
• Use command and control tools and chat software, such as Mattermost, to support aircraft in flight.
• Review flight monitoring tools and monitor SATCOM portals; recommend improvements.
• Support trend analysis of communications incidents to identify recurring problems.

Skills

DoD Top Secret clearance

Airborne Mission Communications System

SATCOM experience

Real-time incident response

Education

DoD 8140/8570 IA baseline certification

Tools

SATCOM monitoring portals

Job description

GCyber is hiring a Communications Systems Operator (CSO) Liaison to support a high-profile Air Force mission in the GSOC. The CSO Liaison tracks executive aircraft in flight, responds to communications incidents, and provides troubleshooting guidance to onboard Communications Systems Operators.

This is a full-time, on-site position at Joint Base Andrews, MD, with a 24/7/365 operation. The CSO Liaison role requires active DoD TS clearance and prior airborne systems experience; candidates must be