Mission Communications Operator Liaison – Air Force GSOC

GCyber; Camp Springs (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid parental leave

26 days paid leave + PTO increase

401(k) matching

Company-funded disability insurance

Health, dental, and vision insurance

Training & professional development

Job summary

GCyber is seeking a Communications Systems Operator Liaison (CSO Liaison) to support a high-profile Air Force mission aboard Joint Base Andrews, MD. This full-time, on-site role requires active TS clearance and extensive experience with airborne mission communications systems.

You will assist in flight operations, incident response, and provide troubleshooting guidance to on-board personnel. The CSO Liaison collaborates with GSOC leadership, utilizes Mattermost for in-flight support, and helps

Qualifications

• Active DoD TOP SECRET clearance required.
• 5+ years in airborne communications systems.
• Experience handling real-time incidents with 15-minute response times.

Responsibilities

• Track executive aircraft and respond to communications incidents.
• Provide troubleshooting guidance to on-board CSOs during Mission Communications System issues.
• Advise GSOC leadership on Mission Communications System operations aboard aircraft.
• Use Mattermost and chat tools to support aircraft in flight.
• Review flight monitoring tools and SATCOM portals and suggest improvements.
• Support trend analysis of communications incidents to identify recurring problems.

Skills

Top Secret clearance

Airborne MCS expertise

Incident response

SATCOM knowledge

Real-time support

Tools

Mattermost

SATCOM portals

ServiceNow

ITIL v4

Job description

GCyber is seeking a Communications Systems Operator Liaison (CSO Liaison) to support a high-profile Air Force mission aboard Joint Base Andrews, MD. This full-time, on-site role requires active TS clearance and extensive experience with airborne mission communications systems.

You will assist in flight operations, incident response, and provide troubleshooting guidance to on-board personnel. The CSO Liaison collaborates with GSOC leadership, utilizes Mattermost for in-flight support, and helps