Airborne CSO Liaison — Mission-Critical Ops

cyber; Illinois; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid leave

Parental leave

Disability insurance

Health insurance

Parking allowance

Commuter benefits

Job summary

GCyber is hiring a Communications Systems Operator (CSO) Liaison to support a high-profile Air Force mission in a 24/7/365 security operations center on site at Joint Base Andrews, MD. The role tracks aircraft, responds to incidents, and guides on-board Communications Systems Operators.

Minimum qualifications include active DoD TOP SECRET clearance and extensive airborne communications experience across C-32, C-40, and C-37 platforms; IA baseline certification is required.

Qualifications

• Active DoD TOP SECRET clearance is required.
• 5+ years operating, maintaining, or sustaining airborne communications systems including SATCOM.
• Experience as airborne Communications Systems Operator on executive airlift or similar aircraft.

Responsibilities

• Track and assist executive aircraft in flight with communications issues and respond to incident calls.
• Provide troubleshooting guidance to Communications Systems Operators on board C-32, C-40, and C-37 aircraft during Mission Communications System problems and outages.
• Advise GSOC leadership on the operation of the Mission Communications System aboard those aircraft.
• Use command and control tools and chat software, such as Mattermost, to support aircraft in flight.
• Review the flight monitoring tools, including SATCOM portals, and recommend improvements.
• Support trend analysis of communications incidents to identify recurring problems.

Skills

TOP SECRET clearance

15-min incident response

executive airlift comms

Education

DoD 8140/8570 IA baseline certification

Tools

Mattermost

Job description

GCyber is hiring a Communications Systems Operator (CSO) Liaison to support a high-profile Air Force mission in a 24/7/365 security operations center on site at Joint Base Andrews, MD. The role tracks aircraft, responds to incidents, and guides on-board Communications Systems Operators.

Minimum qualifications include active DoD TOP SECRET clearance and extensive airborne communications experience across C-32, C-40, and C-37 platforms; IA baseline certification is required.