AIR Platform Lead: AI-Driven Issue Resolution

Lincoln Motor Company; Redford Charter Township (MI); Hybrid; USD 116,000 - 218,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid parental leave

Vehicle discount program

Job summary

Ford Motor Company is seeking a high-impact leader to design and guide the AIR Platform, enabling evidence-first investigations across plant operations. You will architect workflows, integrate AI agents with plant systems, and set standards for testing, versioning, and production support.

You will lead the engineering team, collaborate with MLOps and evaluation engineers, and ensure secure, auditable operations.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience.
• 7+ years building production software platforms or distributed systems, including technical leadership.
• Hands-on experience building applications on large language models: agent workflows, orchestration, retrieval, and tool integration.
• Strong API and service design, testing, and maintainable code in Python, TypeScript, Go, or Java.
• Experience designing secure systems with authorization, audit logging, and operational controls.
• Clear communication with engineering, data, security, and plant teams.

Responsibilities

• Design the AIR Platform architecture across UX, workflow orchestration, agents, tools, knowledge, evaluation, and feedback.
• Build reusable components for issue intake, investigation planning, evidence retrieval, analysis, recommendations, and follow-up.
• Define how agents call tools and plant systems through approved interfaces.
• Lead evidence-first investigation practices and ensure sources are shown behind every claim.
• Collaborate with plant experts to turn problem-solving into modular, measurable workflows.
• Define APIs and data contracts with CoreMesh, FPS+, and InZone; ensure identity, audit logging, and approval steps.
• Lead the AI agent and evaluation engineers, run design reviews, and coach data scientists.

Skills

Technical leadership

Distributed systems

Large language models

API design

Communication

Education

Bachelor's degree in CS/SE or related field

Tools

Python

TypeScript

Go

Java

Job description

Ford Motor Company is seeking a high-impact leader to design and guide the AIR Platform, enabling evidence-first investigations across plant operations. You will architect workflows, integrate AI agents with plant systems, and set standards for testing, versioning, and production support.

You will lead the engineering team, collaborate with MLOps and evaluation engineers, and ensure secure, auditable operations.