Air Operations Specialist II

AIT Worldwide Logistics; Eagan (MN); On-site; USD 34,715 - 49,042; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

Tuition reimbursement

20 days of vacation

Paid parental leave

Pet insurance

Job summary

Join AIT Worldwide Logistics as an Air Operations Agent II in Eagan, Minnesota, where you will coordinate international freight forwarding shipments. You'll interact with customers to ensure their shipping requirements are satisfied and manage the entire shipment process including scheduling, documentation, and problem resolution.

This role requires a high school diploma, experience in freight forwarding, and knowledge of CargoWise. A strong customer service orientation and growth mindset are essential in a collaborative work environment.

In addition to competitive pay, benefits include health insurance, 401(k), tuition reimbursement, and vacation days.

Qualifications

• Team player who respects teammates and values collaboration.
• Ability to analyze numerical data and understand components.
• Intermediate knowledge of country regulations and AIT policies.

Responsibilities

• Coordinate day-to-day air import and export of shipments.
• Work with customers to qualify their shipping requirements.
• Track and communicate shipment delays and issues.

Skills

Customer service focus

Strong work ethic

Growth mindset

Organizational skills

Education

High school diploma or equivalent

2-4 Years Freight Forwarding experience preferred

Dangerous Goods Certification preferred

Certified CargoWise Specialist CCO required

Tools

CargoWise

MS Office

Job description

Join AIT Worldwide Logistics as an Air Operations Agent II in Eagan, Minnesota, where you will coordinate international freight forwarding shipments. You'll interact with customers to ensure their shipping requirements are satisfied and manage the entire shipment process including scheduling, documentation, and problem resolution.

This role requires a high school diploma, experience in freight forwarding, and knowledge of CargoWise. A strong customer service orientation and growth mindset are essential in a collaborative work environment.

In addition to competitive pay, benefits include health insurance, 401(k), tuition reimbursement, and vacation days.