Air Logistics Operations Specialist

Kuehne Nagel; Hempfield Township (Westmoreland County); On-site; USD 28,000 - 30,000; Full time

Job summary

Kuehne+Nagel in the United States is seeking an Operational Care Specialist to coordinate shipments, bookings, and documentation, ensuring on-time delivery and compliance with KN standards.

You will liaise with customer care, carriers, and partners, monitor deviations, optimize routes and costs, and support account implementation with Sales and Customer Care. This role requires freight/logistics experience and strong analytical, time-management, and teamwork skills.

Qualifications

• Freight forwarding/logistics experience.
• Air Logistics 1+ year.
• Analytical and organizing skills.
• Time management and problem solving.
• Teamwork and accountability.

Responsibilities

• Manage and perform all operational activities reliably, accurately and on-time.
• Follow the communication concept for effective communication with stakeholders.
• Monitor shipments, follow up on deviations, and provide updates in KN systems.
• Review CCL instructions for conflicts or regulatory deviations.
• Immediately report problems or discrepancies to supervisors or managers.
• Collaborate with partners, gateway, warehouse, customs teams and external parties as needed.
• Monitor performance of carriers and other partners and address shortfalls.
• Collaborate with the Optimization Team to maximize system utilization and reduce manual work.
• Maximize profitability through cost optimization.
• Contribute to process improvements and changes.
• Work with Sales and Customer Care on account implementation for smooth transitions.

Skills

Freight forwarding/logistics

Air Logistics

Analytical skills

Time management

Teamwork & accountability

Job description

Kuehne+Nagel in the United States is seeking an Operational Care Specialist to coordinate shipments, bookings, and documentation, ensuring on-time delivery and compliance with KN standards.

You will liaise with customer care, carriers, and partners, monitor deviations, optimize routes and costs, and support account implementation with Sales and Customer Care. This role requires freight/logistics experience and strong analytical, time-management, and teamwork skills.