Air Export Operations Specialist

Kuehne+Nagel; Torrance (CA); On-site; USD 40,000 - 45,000; Full time

Job summary

Kuehne+Nagel in Torrance, CA is hiring an Operational Care Specialist to coordinate air export shipments, ensure on-time delivery, and uphold KN standards. You will work with gateways, customer care teams, and carriers to secure bookings, prepare documentation, and monitor shipments in a fast-paced environment.

The role requires 2–3 years of air export experience, familiarity with AEXUS, and strong attention to detail, communication, and problem-solving.

Qualifications

• 2–3 years of air export experience.
• Freight forwarding or logistics experience.
• Familiarity with AEXUS.
• Experience with air export documentation, bookings, flight requests, pickups, and system updates.
• Experience with licensing, CGs, dangerous goods documentation, commercial invoices, and SLIs.
• Strong attention to detail and organizational skills.
• Clear communication and problem-solving skills.
• Ability to work collaboratively with internal and external partners.
• Flexibility for possible weekend coverage as needed.

Responsibilities

• Review shipment details and confirm cargo check-in.
• Prepare, review, and process air export documentation.
• Identify missing or conflicting shipment information and follow up with Customer Care teams or other partners.
• Request bookings and coordinate with gateway teams.
• Link shipments to flights and update systems accurately.
• Support export customs-related processes through AEXUS.
• Prepare house documentation and support pickup coordination.
• Assist with pickup billing and flight requests.
• Review commercial invoices, SLIs, and dangerous goods information for accuracy.
• Monitor shipments, follow up on deviations, and escalate issues as needed.
• Collaborate with gateways, warehouses, customs teams, carriers, vendors, and internal partners.
• Support process improvement, system utilization, cost optimization, and compliance with regulatory, industry, and KN standards.

Skills

Air export experience

Freight forwarding experience

Attention to detail

Communication skills

Team collaboration

Weekend coverage

AEXUS familiarity

Documentation experience

Tools

AEXUS

Job description

Kuehne+Nagel in Torrance, CA is hiring an Operational Care Specialist to coordinate air export shipments, ensure on-time delivery, and uphold KN standards. You will work with gateways, customer care teams, and carriers to secure bookings, prepare documentation, and monitor shipments in a fast-paced environment.

The role requires 2–3 years of air export experience, familiarity with AEXUS, and strong attention to detail, communication, and problem-solving.