Air Import Specialist - San Francisco, CA

VetJobs; Atlanta (GA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding—Air Import Specialist position in Atlanta, GA. You will manage inbound air import shipments, serving as the main contact from customer to final destination, ensuring accurate documentation and timely movement.

Ideal candidates have at least 2 years in logistics or freight forwarding, strong customer service, and proficiency with MS Office and shipping systems. On-site role with competitive compensation and benefits.

Qualifications

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Minimum of 2 years of Logistics / Freight forwarding experience
• Logis Air / Cargo Wise systems knowledge is a plus

Responsibilities

• Coordinate and ensure timely bookings with airline on customer behalf
• Prepares import documentation including entry into computer operations program per country requirements
• Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
• Compliant filing with US customs
• Responsible for timely completion of import documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
• Ongoing communication with customer and overseas offices in regards to shipment movement
• Follow-up with airline to keep track of arrival information and updates
• Responsible for file level profitability
• Audit charges for accuracy prior to sending to accounting for payment
• Confirm payment responsibility (depending on terms) and audit credit status if needed
• Ensure customer profiles are accurate and updated

Skills

Customer service

Attention to detail

Follow-up skills

Microsoft Office

Logistics experience

CargoWise knowledge

Education

High School/GED

Tools

Logis Air

CargoWise

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers' shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As an Air Import Specialist, you will be responsible for the movement of our customer’s air import shipments. You will coordinate and be the main point of contact for our inbound Air Import shipments from initial customer contact to final destination.

Key Responsibilities

• Coordinate and ensure timely bookings with airline on customer behalf
• Prepares import documentation, including entry into computer operations program, in accordance to country requirements
• Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
• Compliant filing with US customs
• Responsible for timely completion of import documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
• Ongoing communication with customer and overseas offices in regards to shipment movement
• Follow-up with airline to keep track of arrival information and updates
• Responsible for file level profitability
• Audit charges for accuracy prior to sending to accounting for payment
• Confirm payment responsibility (depending on terms) and audit credit status if needed
• Ensure customer profiles are accurate and updated

Additional Qualifications/Responsibilities

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook) preferred
• Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
• Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $28.64 - $38.19/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Minimum Education Required

High School/GED

Location

City: Atlanta

State: Georgia

Job Category

Customer Service

Job Code

Operations_ Specialist

Affiliate Sponsor

DHL