Air Import Operations Specialist II

AIT Worldwide Logistics, Inc.; Torrance (CA); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) program

Tuition reimbursement

Job summary

AIT Worldwide Logistics is seeking an Air Import Agent II who will coordinate the day-to-day import of international freight into and out of the USA. The role focuses on operational excellence and a world-class customer service experience for all customers.

You will identify best routing, secure quotations, validate documents, track shipments, and ensure final profitability. Requires knowledge of CargoWise, strong organizational skills, and a team-oriented attitude.

Qualifications

• High school diploma or equivalent.
• 2–4 years freight forwarding experience preferred.
• Dangerous Goods Certification preferred.
• Certified CargoWise Specialist CCO required.
• Advanced knowledge of CargoWise.
• Advanced math & geography skills.
• Identify and resolve problems.
• Strong organizational and time management skills.
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
• Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
• Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.
• Ability to read, comprehend and write routine correspondence.
• Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings.

Responsibilities

• Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
• Identify best routing / transit option per customer request/SOP
• Anticipate and secure quotation from vendors/agents for all potential order costs
• Issue customer or overseas office/agent quotation & confirm acceptance
• Receive and validate customer documents
• Track and confirm flight arrival and update system milestone
• Issue Arrival Notice and distribute per customer requirement
• Dispatch inland carriage with subcontractor if applicable
• Track and confirm shipment arrival to final cfs (if applicable)
• Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)
• Confirm timely delivery/release of cargo and update system milestone
• Accrue for all costs in CargoWise and perform initial profitability check
• Confirm final costs, ensuring all are accrued and final profitability check complete
• Issue Invoice to customer/overseas office as required
• Distribute documents as per shipper requirement / SOP
• Manage customer reporting and/or additional system milestones as required
• The wage range for this position is $30.30-$42.80 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Skills

Freight forwarding

Customer service

Analytical skills

Communication

Education

High school diploma or equivalent

Tools

CargoWise

MS Office

CargoWise Specialist CCO

Job description

AIT Worldwide Logistics is seeking an Air Import Agent II who will coordinate the day-to-day import of international freight into and out of the USA. The role focuses on operational excellence and a world-class customer service experience for all customers.

You will identify best routing, secure quotations, validate documents, track shipments, and ensure final profitability. Requires knowledge of CargoWise, strong organizational skills, and a team-oriented attitude.