Air Export Coordinator II - Global Freight Ops

AIT Worldwide Logistics; Humble (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Health Savings Account

Flexible Spending Accounts

Dental insurance

Vision insurance

Life insurance

AD&D

Disability

Tuition reimbursement

Paid parental leave

Pet insurance

401(k)

Job summary

AIT Worldwide Logistics is seeking an Air Export Agent II to coordinate day-to-day export shipments into and out of the USA. The role emphasizes operational excellence and a world-class customer service experience to all customers.

You will manage routing, quoting, bookings, documentation, and compliance, while ensuring profitability and timely milestones across air freight operations. A customer-focused team player with CargoWise knowledge will thrive here.

Qualifications

• High school diploma or equivalent.
• 2-4 years freight forwarding experience preferred.
• Dangerous Goods Certification preferred.
• Certified CargoWise Specialist CCO required.
• Advanced Knowledge of CargoWise.
• Advanced math & geography skills.
• Identify and resolves problems.
• Strong organizational and time management skills.
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
• Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
• Ability to read, comprehend and write routine correspondence.
• Ability to communicate and interact effectively with a variety of people; can effectively present information in one‑on‑one or small group settings.

Responsibilities

• Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms).
• Identify best routing / transit option per customer request/SOP.
• Anticipate and secure quotation from vendors for all potential order costs.
• Issue customer or overseas office/agent quotation & confirm acceptance.
• Perform TSA Known Shipper Check.
• Secure booking from Airline.
• Dispatch inland carriage with subcontractor if applicable.
• Accrue for all costs in CargoWise and perform initial profitability check.
• Issue customer booking confirmation.
• Confirm timely delivery/receipt of cargo and update system milestone.
• Receive and validate customer documents.
• Ensure receipt of AES Data elements in writing from USPPI (if applicable).
• File AES according to USPPI instructions (if applicable).
• Receive and validate master air waybill.
• Track and confirm flight departure and update system milestone.
• Issue AIT House air waybill according to customer & destination requirements.
• Upload all documents to edocs in CargoWise.
• Send Pre Alert to overseas office/agent.
• Confirm final costs, ensuring all are accrued and final profitability check complete.
• Issue Invoice to customer/overseas office as required.
• Distribute documents as per shipper requirement / SOP.
• Manage customer reporting and/or additional system milestones as required.

Skills

Team player

Customer service

Growth mindset

Strong work ethic

Time management

Education

High school diploma or equivalent

Tools

CargoWise

MS Office

Job description

AIT Worldwide Logistics is seeking an Air Export Agent II to coordinate day-to-day export shipments into and out of the USA. The role emphasizes operational excellence and a world-class customer service experience to all customers.

You will manage routing, quoting, bookings, documentation, and compliance, while ensuring profitability and timely milestones across air freight operations. A customer-focused team player with CargoWise knowledge will thrive here.