Air Import Operations Specialist II

AIT Worldwide Logistics; Torrance (CA); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401(k)

Tuition reimbursement

Paid parental leave

Pet insurance

Vacation days

Personal days

Floating holiday

Job summary

AIT Worldwide Logistics is seeking an Air Import Agent II to coordinate daily import operations for international shipments into the USA. You will manage routing, documentation, and communications with customers and overseas offices to ensure accurate, on-time delivery.

Ideal candidates have Freight Forwarding experience, knowledge of CargoWise, and a commitment to exceptional service. Join a global team that values accuracy, collaboration, and continuous improvement in a dynamic environment.

Qualifications

• Team player with respect for colleagues and a collaborative approach.
• Strong work ethic with ownership and accountability.
• Growth mindset with willingness to adapt and improve.

Responsibilities

• Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
• Identify best routing / transit option per customer request/SOP
• Anticipate and secure quotation from vendors/agents for all potential order costs
• Issue customer or overseas office/agent quotation & confirm acceptance
• Receive and validate customer documents
• Track and confirm flight arrival and update system milestone
• Issue Arrival Notice and distribute per customer requirement
• Dispatch inland carriage with subcontractor if applicable
• Track and confirm shipment arrival to final cfs (if applicable)
• Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)
• Confirm timely delivery/release of cargo and update system milestone
• Accrue for all costs in CargoWise and perform initial profitability check
• Confirm final costs, ensuring all are accrued and final profitability check complete
• Issue Invoice to customer/overseas office as required
• Distribute documents as per shipper requirement / SOP
• Manage customer reporting and/or additional system milestones as required
• The wage range for this position is $30.30-$42.80 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Skills

Team player

Work ethic

Growth mindset

Customer service

Education

High school diploma or equivalent

Tools

CargoWise

CCO

Job description

AIT Worldwide Logistics is seeking an Air Import Agent II to coordinate daily import operations for international shipments into the USA. You will manage routing, documentation, and communications with customers and overseas offices to ensure accurate, on-time delivery.

Ideal candidates have Freight Forwarding experience, knowledge of CargoWise, and a commitment to exceptional service. Join a global team that values accuracy, collaboration, and continuous improvement in a dynamic environment.