Air Import Navigator — Growth & Global Impact

SmartRecruiters, Inc.; Humble (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life insurance

Employee stock purchase plan

Training program

Growth opportunities

Referral bonus

Job summary

Expeditors, a global logistics company, seeks an Air Import Lead Agent to ensure timely freight movement and accurate data handling within the Air Import Department. Shift: Tuesday to Saturday; on-site position in Humble, TX.

You will track shipments, coordinate with customers and service providers, and maintain compliance with OPS and government regulations. IATA certification is preferred and 6 months to 1 year of related experience is expected.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• IATA certification (preferred)

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Meet KPI standards, as per the company procedures
• Overseas communications, timely responses to emails and requests (internal and external)

Skills

Interpersonal skills

Organizational skills

IATA certification

Job description

Expeditors, a global logistics company, seeks an Air Import Lead Agent to ensure timely freight movement and accurate data handling within the Air Import Department. Shift: Tuesday to Saturday; on-site position in Humble, TX.

You will track shipments, coordinate with customers and service providers, and maintain compliance with OPS and government regulations. IATA certification is preferred and 6 months to 1 year of related experience is expected.