Air Import Agent

Expeditors; Plainfield (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life insurance

Disability insurance

401(k)

Stock purchase plan

Training program

Job summary

Expeditors in the United States is seeking an Air Import coordinator to ensure the proper and timely movement of freight and information while delivering exceptional customer service.

You will track and trace Air Import files, monitor in-transit delays, enter data into our operating system, and coordinate with outside brokers to meet regulatory and customer requirements.

Strong interpersonal, organizational, and computer skills are essential; college degree preferred.

Qualifications

• Effective interpersonal skills, including listening, comprehension, and clear communication to obtain positive results.
• Pro-active, strong organizational skills, able to work in a fast-paced environment.
• Good computer skills (Excel, Word).

Responsibilities

• Smooth and timely freight flow within the Air Import department.
• Accurate and timely data entry into our operating system.
• Track and trace Air Import files as required.
• Daily monitoring of in-transit delays and updating event codes.
• Timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to outside brokers for customs purposes.
• Adhere to OPS and external regulations or customer requirements.
• Overseas communications and timely responses to emails and requests.

Skills

Interpersonal skills

Organizational skills

Computer skills

Education

College degree preferred

Job description

Job Description

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department.

• Smooth and timely freight flow.
• Accurate and timely data entry into our operating system.
• Track and trace Air Import files as required.
• Daily monitoring of in-transit delays & update of the appropriate event codes.
• Timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to outside brokers for customs purposes.
• Always meet compliance with regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills, work well in a fast-paced environment
• Good computer skills (Excel, Word).
• College Degree preferred

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

All your information will be kept confidential according to EEO guidelines.