Air Import coordinator

Freight Appointments; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Freight Appointments in Chicago seeks an experienced Air Import Operator to manage shipments from arrival through final delivery, ensuring on-time processing and regulatory compliance. You will coordinate with overseas agents, airlines, truckers, warehouses and customs brokers, handle documentation, billing, and provide proactive updates to customers.

Requirements include 2–5 years in air import freight forwarding, strong communication, organizational and problem-solving skills, and the ability

Qualifications

• 2–5 years of air import freight forwarding experience.
• Strong knowledge of import documentation and customs processes.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple shipments in a fast-paced environment.
• Opportunity to join a growing logistics team with emphasis on detail, service, and operations.

Responsibilities

• Manage air import shipments from pre-alert to final delivery.
• Process shipment documentation and maintain accurate files.
• Coordinate with overseas agents, airlines, truckers, warehouses, customs brokers, and customers.
• Arrange customs clearance and inland transportation.
• Track shipments, resolve issues, and provide proactive customer updates.
• Audit costs, process billing, and close files accurately.

Skills

Air import ops

Import docs

Customer service

Multitasking

Regulatory compliance

Job description

We are seeking an experienced Air Import Operator to manage international import shipments from arrival through final delivery. The ideal candidate will handle full A–Z import operations, ensuring timely shipment processing, regulatory compliance, and excellent customer service.

Key Responsibilities

• Manage air import shipments from pre-alert to final delivery.
• Process shipment documentation and maintain accurate files.
• Coordinate with overseas agents, airlines, truckers, warehouses, customs brokers, and customers.
• Arrange customs clearance and inland transportation.
• Track shipments, resolve issues, and provide proactive customer updates.
• Audit costs, process billing, and close files accurately.

Qualifications

• 2–5 years of air import freight forwarding experience.
• Strong knowledge of import documentation and customs processes.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple shipments in a fast-paced environment.
• This position offers the opportunity to join a growing logistics team where attention to detail, customer service, and operational excellence are key to success.