Air Export Coordinator

AGS Logistics; Carson (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

AGS Logistics is seeking an Air Export Coordinator to manage end-to-end international air freight shipments, ensuring timely, compliant delivery and exceptional customer service. You will liaise with domestic customers, overseas agents, and internal teams, coordinating documentation, carrier/trucking arrangements, and shipment tracking.

The role requires attention to detail, proactive problem-solving, and solid knowledge of air exports, domestic trucking, incoterms, and freight forwarding

Qualifications

• 1+ year of Air operations experience preferred.
• Effective interpersonal skills, including proven ability to listen, comprehend effectively, and communicate clearly and concisely to obtain positive results
• Proactive and strong organization skills
• Good Microsoft Office and computer skills
• Excellent written and verbal communication skills.
• Thorough knowledge of domestic trucking including LTL, FTL and overweight cargo, incoterms

Responsibilities

• Plans and directs flow of air traffic moving to overseas destinations.
• Opens files for each shipment on the dedicated software system
• Negotiates with domestic customers as intermediary for foreign customers
• Examines invoices and shipping manifests for conformity to tariff and customs regulations
• Prepares reports of transactions to facilitate billing of shippers and foreign customers
• Examines documents such as invoices, bills of lading, and shipping statements to verify data in systems
• Is responsible for moving shipments on time
• Files documents accurately
• Handles air export operation rate negotiations, forwarding, consolidations, documentation, pre-alerts, tracing, and quotes
• Ensures dangerous goods shipments meet regulations
• Assists customers in compliance issues and packaging for dangerous goods
• Tracks and communicates shipment delays or documentation issues to clients and overseas agents
• Provides support to associates and managers as needed

Skills

Communication skills

Organization

Microsoft Office

Written and verbal communication

Knowledge of domestic trucking (LTL/FT

Tools

CargoWise

Job description

The Air Export Coordinator is responsible for managing the end-to-end movement of international air freight shipments, ensuring timely and compliant delivery while providing exceptional customer service. This role serves as the primary liaison between domestic customers, overseas agents, and internal teams, coordinating shipment documentation, customs compliance, carrier and trucking arrangements, and shipment tracking. The position requires strong organizational and communication skills, attention to detail, and the ability to proactively resolve issues related to documentation, transportation, and regulatory compliance. Experience with air exports, domestic trucking (LTL, FTL, and overweight freight), Incoterms, and freight forwarding operations is preferred, while familiarity with CargoWise is a plus.

KEY RESPONSIBILITES:

• Plans and directs flow of air traffic moving to overseas destinations;
• Opens files for each shipment on the dedicated software system;
• Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements;
• Examines invoices and shipping manifests for conformity to tariff and customs regulations;
• Prepares reports of transactions to facilitate billing of shippers and foreign customers;
• Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country;
• Is responsible for moving shipments on time;
• Files documents in an accurate manner;
• Is responsible for all air export operation rate negotiations, forwarding, consolidations, documentation, pre-alerts, tracing, customer service, quotations to foreign offices and customer quotes;
• Assures that all dangerous goods shipments are handled according to regulations;
• Assists customers in compliance issues; certification; physical inspection and arrangements for dangerous goods packaging in compliance with regulation
• Track and communicate shipment delays or documentation issues to our clients and overseas agent(s)
• Providing support to fellow associates, supervisors, and department managers as necessary

KNOWLEDGE, SKILLS, QUALIFICATIONS:

• 1+ year of Air operations experience preferred.
• Effective interpersonal skills, including proven ability to listen, comprehend effectively, and communicate clearly and concisely to obtain positive results
• Proactive and strong organization skills
• Good Microsoft Office and computer skills
• Excellent written and verbal communication skills.
• Thorough knowledge of domestic trucking including LTL, FTL and overweight cargo, incoterms