Air Freight Forwarding Agent - Import/Export Expert

Energy, Ports & Projects - Blue Water Shipping; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% employer paid medical, dental, &視

Robust 401K

Job summary

Blue Water Shipping in Chicago is seeking a Freight Forwarding Agent to handle customer requirements from start to finish of the shipment process. You will work closely with customers, suppliers, and internal teams to ensure timely delivery.

This role covers both imports and exports by air, including documentation, rates, and carrier coordination. A minimum of 3+ years in freight forwarding and strong communication skills are required.

Qualifications

• 3+ years freight forwarding experience in import.
• Understanding of international/domestic shipping.
• Knowledge of dangerous goods regulations.
• Ability to maintain clear and transparent communication with customers.
• Growth mindset and strong problem-solving skills.
• Strong customer focus and relationship-building abilities.

Responsibilities

• Manage daily contact with customers and suppliers, processing inquiries and settlements.
• Gather shipment details efficiently (weight, origin, destination, cargo type).
• Provide timely responses to client requests and maintain follow-ups.
• Coordinate imports and exports by air from booking to delivery.
• Prepare shipping documents (AWBs, invoices, packing lists, export declarations).
• Coordinate with airlines, carriers, and brokers; negotiate rates.
• Track shipments and update customers on status; ensure on-time delivery.
• Collaborate with internal departments such as sales, customs, and billing.

Skills

Freight forwarding

Import processes

Air freight

Incoterms

Communication

Team collaboration

Regulatory compliance

Dangerous goods

Job description

Blue Water Shipping in Chicago is seeking a Freight Forwarding Agent to handle customer requirements from start to finish of the shipment process. You will work closely with customers, suppliers, and internal teams to ensure timely delivery.

This role covers both imports and exports by air, including documentation, rates, and carrier coordination. A minimum of 3+ years in freight forwarding and strong communication skills are required.