Air Freight Export Specialist

DHL Global Forwarding; Houston (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k) Match

Stock purchase plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Houston, TX is seeking an Air Export Agent to coordinate air export shipments for our customers. You will be the main contact between customers, customs brokers, and carriers to ensure timely bookings and accurate documentation.

Responsibilities include preparing export paperwork (Cargo Wise entries, Certificate of Origin, NAFTA where applicable), filing AES, updating customer profiles, and monitoring shipments to meet delivery commitments.

Qualifications

• Exceptional customer service skills.
• Detail oriented with strong follow-up.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Air freight industry experience preferred.
• Cargo Wise systems knowledge is a plus.
• ITAR experience or Foreign Military Sales (FMS) experience is a plus.

Responsibilities

• Coordinates air export shipments between customers, brokers, and carriers.
• Prepares export documentation (Cargo Wise entries, Certificate of Origin, NAFTA where applicable) and related forms.
• Files AES export declarations (AES filing).
• Communicates shipment status with customers and overseas contacts; tracks departures/arrivals.
• Ensures accurate invoicing and maintains customer profiles.
• Meets KPI targets as assigned by Control Tower.

Skills

Customer service

Detail oriented

MS Office

Air freight

Cargo Wise

ITAR/FMS experience

Tools

Cargo Wise

Job description

DHL Global Forwarding in Houston, TX is seeking an Air Export Agent to coordinate air export shipments for our customers. You will be the main contact between customers, customs brokers, and carriers to ensure timely bookings and accurate documentation.

Responsibilities include preparing export paperwork (Cargo Wise entries, Certificate of Origin, NAFTA where applicable), filing AES, updating customer profiles, and monitoring shipments to meet delivery commitments.