Air Export Supervisor: Lead Global Logistics & Growth

Expeditors International; Franklin (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors International is seeking an Air Export Manager to lead Quotations, oversee daily air export operations, and drive KPI performance at the Milwaukee area branch. You will coordinate with the Lead Agent on workloads, ensure accurate billing and accounts receivable follow-up, and support onboarding of new business while pursuing department revenue goals.

The role requires 18+ years, legal work authorization in the U.S., English fluency, and willingness to work overtime and weekends as

Qualifications

• High School degree or equivalent.
• Must be 18+ and legally authorized to work in the United States.
• Must not require sponsorship for employment visa.
• Must be able to commute to the MKE branch and 3rd-party warehouses/customers as needed.
• Fluent in English (written and spoken).
• Ability to multi-task and stay organized throughout the workday.
• Demonstrated proactive thinking and action.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Willing to work overtime and weekends as needed.
• Global logistics industry knowledge.
• Customer service experience.

Responsibilities

• Review and support day-to-day quotations; oversee quote delegation and ensure same-day responses.
• Support daily workload and move daily shipments as needed.
• Check local charges and quotes to minimize branch losses.
• Maintain knowledge of air export products including Breakbulk, Gateway, and pricing.
• Back up 2nd shift operations as needed.
• Collaborate with Lead Agent on workload balancing and coverage.
• Review KPIs, Q# reporting, and AIRRTS trends with Lead Agent and senior leadership.
• Manage billing disputes and accounts receivable follow-up.
• Oversee Draft Payables and ensure timely resolution.
• Lead PDP development and align with Lead Agent on development goals.
• Support new business transitions and updates to existing business.
• Grow department revenue in line with budget targets.
• Identify system/process improvements to handle higher volume without overtime.

Skills

Customer service experience

Global logistics knowledge

Strong organizational skills

Analytical with attention to detail

Excellent written, verbal, and Interp.

Ability to multi-task

Team collaboration

Willing to work overtime

Reliability and work ethic

Education

High School Degree or equivalent

Tools

MS Word

MS Excel

PowerPoint

Job description

Expeditors International is seeking an Air Export Manager to lead Quotations, oversee daily air export operations, and drive KPI performance at the Milwaukee area branch. You will coordinate with the Lead Agent on workloads, ensure accurate billing and accounts receivable follow-up, and support onboarding of new business while pursuing department revenue goals.

The role requires 18+ years, legal work authorization in the U.S., English fluency, and willingness to work overtime and weekends as