Air Export Specialist — Global Logistics Impact

Expeditors International; Franklin (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within theCompany

Employee Referral Program Bonus

Job summary

Expeditors is seeking an Air Export Agent to join our operations team in Wisconsin. You will process export shipments, prepare air waybills, and handle regulatory documentation while maintaining accurate data in our system.

You will communicate with customers and partners globally, monitor reports, ensure timely billing, and uphold compliance. A proactive mindset and good organization are essential, with 52 hours of annual training provided.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Understanding of air documentation process a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Must have the ability to work overtime in support of department needs.
• Pro-active, strong organizational skills.
• IATA certification (preferred).

Responsibilities

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
• Meet key performance indicators to support department, branch, product, and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Skills

Air export documentation

Data entry

Customer communication

IATA knowledge

Organizational skills

Overtime readiness

Job description

Expeditors is seeking an Air Export Agent to join our operations team in Wisconsin. You will process export shipments, prepare air waybills, and handle regulatory documentation while maintaining accurate data in our system.

You will communicate with customers and partners globally, monitor reports, ensure timely billing, and uphold compliance. A proactive mindset and good organization are essential, with 52 hours of annual training provided.