Air Export Supervisor: Lead, Compliance & Timely Shipments

DSV; Woodbridge Township (NJ); On-site; USD 75,000 - 115,000; Full time

Job summary

DSV Air & Sea Inc. in Iselin, NJ is seeking an Air Export Supervisor to oversee day-to-day operations of the air export team, ensuring shipments are processed accurately and on time according to customer requirements and policies.

You will supervise coordinators, coordinate with customers and carriers, resolve issues, ensure documentation accuracy, and uphold compliance with customs and export controls while driving process improvements.

Qualifications

• Strong knowledge of air export operations, documentation, and regulations.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, Word, and Outlook).
• Familiarity with TMS/ERP systems is preferred.

Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations.
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies.
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments. Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents.
• Provide excellent customer service and ensure that customer expectations are met or exceeded.
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations.
• Participate in the development and implementation of process improvements to increase efficiency and quality of service.

Skills

Air export operations

Customer service

Regulations compliance

Education

Bachelor's degree in Transportation/Logistics or related

Tools

CargoWise

TMS/ERP familiarity

Job description

DSV Air & Sea Inc. in Iselin, NJ is seeking an Air Export Supervisor to oversee day-to-day operations of the air export team, ensuring shipments are processed accurately and on time according to customer requirements and policies.

You will supervise coordinators, coordinate with customers and carriers, resolve issues, ensure documentation accuracy, and uphold compliance with customs and export controls while driving process improvements.