Air Export Specialist — Growth & Training Opportunities

SmartRecruiters, Inc.; Franklin, Northern (WI, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the school

Employee Referral Program Bonus

Job summary

Expeditors, a global logistics company, is seeking an Air Export Agent to support operations, including processing export shipments and preparing necessary documentation. The role emphasizes data accuracy, proactive communication with customers and offices worldwide, and maintaining compliance.

The ideal candidate has 6 months to 1 year of related experience, an understanding of air documentation, strong interpersonal skills, and the ability to work overtime.

Qualifications

• 6 months to 1 year related experience and/or training or equivalent combination of education and experience.
• Understanding of air documentation process is a plus.
• Effective interpersonal skills, including active listening and clear communication.
• Must be able to work overtime in support of department needs.
• IATA certification preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation, including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into operating system.
• Communicate with customers, vendors, Expeditors offices worldwide, and coworkers via email, phone, instant messaging and in person.
• Monitor reports.
• Accurate and timely client billing.
• Maintain relationships with service providers such as airlines and trucking companies.
• Ensure compliance with internal policies and external regulations.
• Meet KPIs to support departmental goals.
• Seek opportunities to improve efficiency in department processes.
• Complete required 52 hours of annual training (company provided).

Skills

Interpersonal skills

Communication

Organizational skills

Overtime flexibility

Job description

Expeditors, a global logistics company, is seeking an Air Export Agent to support operations, including processing export shipments and preparing necessary documentation. The role emphasizes data accuracy, proactive communication with customers and offices worldwide, and maintaining compliance.

The ideal candidate has 6 months to 1 year of related experience, an understanding of air documentation, strong interpersonal skills, and the ability to work overtime.