Air Export Manager | Minneapolis, MN | Salary up to $80,000
Our client is an established international freight forwarder providing global air, ocean and logistics solutions to a diverse range of customers. They are looking for an experienced Air Export Manager to lead their air export operations and ensure shipments are handled efficiently, accurately and to a high standard.
This is an excellent opportunity for an experienced air export professional who enjoys managing operations, supporting customers and leading a team within a fast-paced international freight forwarding environment.
- Salary up to $80,000, depending on experience
- Benefits package
- Opportunity to join an established and growing international freight forwarder
- Career development and progression opportunities
- Collaborative and professional working environment
Key Responsibilities
- Manage the day-to-day Air Export department, ensuring shipments move efficiently and on schedule.
- Lead, support and develop the Air Export team, providing guidance and resolving operational issues.
- Oversee the complete air export process, from booking through final departure.
- Coordinate with airlines, co-loaders, overseas agents, truckers, warehouses and customs brokers.
- Review and ensure accuracy of shipping documentation, including commercial invoices, packing lists, AWBs and export documentation.
- Monitor shipment status and proactively address delays, exceptions and service issues.
- Ensure compliance with US export regulations and company procedures.
- Maintain strong relationships with customers and overseas offices/agents.
- Assist with quotations, routing and carrier selection where required.
- Monitor departmental performance, productivity and service levels.
- Identify opportunities to improve processes, efficiency and customer service.
- Handle escalated customer and operational issues through to resolution.
- Work closely with sales and other departments to support business growth and customer retention.
Requirements
- 3+ years of Air Export freight forwarding experience, with management or supervisory experience preferred.
- Strong knowledge of international air export procedures and documentation.
- Experience working with airlines, overseas agents, customs brokers and transportation providers.
- Strong understanding of US export compliance requirements.
- Excellent communication and customer service skills.
- Strong organizational skills with the ability to manage multiple shipments and priorities.
- Previous experience leading, mentoring or supervising an Air Export team.
- Strong attention to detail and problem-solving ability.
- Freight forwarding software experience preferred.