Air Export Gateway Operations Pro

Kuehnenagel; Torrance (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Employee assistance program

Job summary

Kuehne Nagel in the United States seeks an Air Gateway Agent to manage timely, cost‑effective air export freight, MAWB consolidations, and ATA process steps. You will coordinate with air export and warehousing teams, arrange carrier bookings, and monitor shipments to meet KPIs and quality standards.

The role emphasizes data integrity, compliance, and collaboration across departments, with a focus on efficient air export operations and customer service.

Qualifications

• Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results.
• Pro‑active; strong planning and organizational skills.
• Ability to work independently as well as part of a team.
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills.
• Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.).
• Solid knowledge of export procedures/documentation is a plus.
• Good knowledge of international geography including countries, major cities.

Responsibilities

• Provide excellent customer service and on-going commitment to quality and data integrity.
• Prepare, handle and process documentation needed for air export consolidations.
• Interact and collaborate closely with the air export departments in the region.
• Arrange bookings with carriers; optimize cargo consolidations.
• Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process.
• Track & trace shipments; monitor vendor performance; address and resolve service irregularities.
• Contribute to maintaining strong relationships with vendors and internal customers.
• Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements.
• Meet key performance indicators (KPIs) to support department, branch, product and company goals.
• Responsible for daily updating and monitoring of reporting tools.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Support pricing team on rate quotes.
• Perform other duties as assigned.

Skills

Communication skills

Proactive planning

Attention to detail

Independent work

Data entry accuracy

Export procedures

Excel

Tools

Excel

Job description

Kuehne Nagel in the United States seeks an Air Gateway Agent to manage timely, cost‑effective air export freight, MAWB consolidations, and ATA process steps. You will coordinate with air export and warehousing teams, arrange carrier bookings, and monitor shipments to meet KPIs and quality standards.

The role emphasizes data integrity, compliance, and collaboration across departments, with a focus on efficient air export operations and customer service.