Air Logistics Export Gateway Operations Specialist

Kuehne+Nagel; Torrance (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking an Air Gateway Agent in Torrance, CA to manage timely air export freight through MAWB consolidations and ATA processes. You will coordinate with air export teams, handle documentation, and arrange carrier bookings while ensuring data integrity and regulatory compliance.

The role emphasizes customer service, accuracy, and collaboration with warehouse and dispatch teams to meet KPIs. Applicants must be eligible to work in the U.S. and thrive in a fast-paced environment.

Qualifications

• Excellent communication skills (verbal and written) to obtain positive results.
• Effective interpersonal skills and ability to listen and respond clearly.
• Pro-active with strong planning and organizational abilities.
• Profit-conscious mindset and ability to make cost-aware decisions.
• Ability to work independently and as part of a team while meeting deadlines.
• Strong multitasking skills and the ability to prioritize under pressure.
• Eye for detail with analytical approach and problem-solving ability.
• Solid computer skills including data entry, email, internet and MS Office.

Responsibilities

• Provide excellent customer service and maintain data integrity.
• Prepare, handle and process documentation for air export consolidations.
• Coordinate with regional air export teams and arrange carrier bookings.
• Monitor KPI targets and ensure timely processing and delivery to airports.
• Maintain compliance with internal policies and government regulations.
• Update reporting tools daily and support pricing team with rate quotes.
• Communicate proactively with warehouse and dispatch crews during consolidations.
• Identify opportunities to improve efficiency in department processes.
• Perform other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Proactive planning

Profit consciousness

Independent and team mindset

Task management under deadlines

Attention to detail and analytics

Computer skills: data entry, email, MS

Export documentation knowledge

Geography knowledge of countries/cites

Job description

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Air Gateway Agent is responsible for timely, cost effective movement of air export freight managed by the Air Gateway department as directed by the Supervisor and/or Manager. The position is responsible for processing of MAWB consolidations, set trade-lanes encompassing all aspects of the ATA process. Operational experience in the airfreight industry including but not limited to prior experience with warehousing/ airline/ GHA/ freight forwarder Air Export Gateway operations.

How you create impact

• Provide excellent customer service and on-going commitment to quality and data integrity
• Prepare, handle and process documentation needed for air export consolidations
• Interact and collaborate closely with the air export departments in the region
• Arrange bookings with carriers; optimize cargo consolidations
• Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
• Track & trace shipments; monitor vendor performance; address and resolve service irregularities
• Contribute to maintaining strong relationships with vendors and internal customers
• Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements
• Meet key performance indicators (KPIs) to support department, branch, product and company goals
• Responsible for daily updating and monitoring of reporting tools
• Understand department process flow, constantly looking for areas of improved efficiency
• Support pricing team on rate quotes
• Perform other duties as assigned

What we would like you to bring

• Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results
• Effective interpersonal skills, including proven abilities to listen, comprehend.
• Pro-active; strong planning and organizational skills
• Ability to be profit conscious
• Ability to work independently as well as part of a team
• Ability to establish priorities and accomplish multiple tasks
• Ability to work with demanding deadlines
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills
• Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.)
• Solid knowledge of export procedures/documentation is a plus
• Good knowledge of international geography including countries, major cities

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

The hourly wage range for this position is between $27.00 and $32.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment). Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.