Air Export Agent — Global Logistics & Growth Opportunities

Expeditors; Ellenwood (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid vacation/holidays

Health plan

Life insurance

Employee stock purchase plan

Training and personnel development

Growth opportunities

Employee referral bonus

Job summary

Expeditors in Ellenwood, MD is seeking an Air Export professional to ensure timely movement of freight and information while delivering exceptional customer service in the Air Export Department.

The role includes data entry, tracking, billing, and coordination with carriers and customers. Requires a Bachelor’s degree or equivalent and 1 year of Air Export experience; IATA certification is preferred.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1 year of Air Export experience.
• Knowledge of air documentation / process.
• Effective interpersonal skills, including listening and clear communication.
• Pro-active, strong organizational skills.
• Typing speed of 45 wpm.
• IATA certification preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into the operational system.
• Track and trace Air Export files and reporting.
• Use Workflows on daily basis.
• Communicate arrival notices to overseas and customers.
• Ensure accurate and timely client and service providers billing.
• Interact with customers to arrange international shipments and meet service standards.
• Maintain good relationships with suppliers (airlines, trucking, etc.).
• Adhere to internal and external regulations and government rules.
• Understand department process flow and seek efficiency improvements.
• Ensure SOPs are up to date and followed.
• Meet KPI standards per company procedures.
• Handle overseas communications and timely responses.

Skills

Air export experience

Interpersonal skills

Typing 45 wpm

Communication skills

Education

Bachelor's Degree or equivalent

IATA certification

Job description

Expeditors in Ellenwood, MD is seeking an Air Export professional to ensure timely movement of freight and information while delivering exceptional customer service in the Air Export Department.

The role includes data entry, tracking, billing, and coordination with carriers and customers. Requires a Bachelor’s degree or equivalent and 1 year of Air Export experience; IATA certification is preferred.