Air Export Agent

Expeditors International; Columbus (OH); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation

Medical Health Plan

Life Insurance

Employee Stock Purchase Plan

Training & Development Program

Growth Opportunities

Referral Bonus

Job summary

Expeditors International is seeking an Air Export AOG Agent in Columbus to support export shipments from an operations perspective. You will handle documentation, data entry, and customer communications across Expeditors offices worldwide, ensuring timely processing and accuracy.

You will also monitor reports, assist with client billing, and maintain compliance with internal policies and government regulations while pursuing KPI targets and continuous process improvements.

Qualifications

• Effective interpersonal skills including listening, comprehension, and clear written and verbal communication.
• Strong organizational and prioritization skills are critical.
• Ability to work independently and in a team environment.
• Proven background for excellent attendance.

Responsibilities

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation (house/master airway bills, commercial documents, and regulatory docs).
• Accurate and timely data entry into our operating system.
• Communicate with customers, vendors, Expeditors offices worldwide, and coworkers via email, phone, IM, and in-person.
• Monitor reports.
• Accurate and timely client billing.
• Maintain relationships with airlines, trucking companies, and others.
• Maintain compliance with internal policies, external regulations, and customer requirements.
• Meet KPIs to support department and company goals.
• Understand department processes and seek efficiency improvements.
• Training and development: 52 hours of annual training (company provided).

Skills

Interpersonal skills

Organization

Team collaboration

Attendance reliability

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:?

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
• Meet key performance indicators to support department, branch, product, and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Qualifications

• Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills are critical.?
• Must have the ability to work independently and in a team environment.
• Proven background for excellent attendance.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

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