Air Cargo Office Supervisor – Lead Fast-Paced Operations

Worldwide Flight Services, Inc.; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daily pay option (DailyPay)

On-the-spot awards

Medical benefits

Travel discounts

Pet insurance

Discount shopping

Wellness programs

401k program

Internal mobility

Job summary

Worldwide Flight Services, Inc. in Chicago is seeking an Office Supervisor to lead and coordinate daily operations within the designated area, ensuring effective staffing, workflow, and customer satisfaction.

The role requires the ability to manage a fast-paced eight-hour shift, communicate clearly with teams and customers, and maintain accurate documentation. A AA degree or equivalent and prior related experience are preferred; weekend work may be required.

Qualifications

• Associate degree (A.A.) or equivalent required.
• Six months to one-year related experience preferred.
• Must be able to read, write, speak and understand the English language.

Responsibilities

• Handle the stress of a fast-paced eight-hour shift.
• Speak effectively before groups of customers or employees.
• Learn PC skills and apply knowledge.
• Read and interpret documents such as rules, operation instructions and procedure manuals.
• Maintain minimum typing speed of 30 WPM.
• Ensure timely daily reports and communication with management.

Skills

Supervisory experience

Staffing and scheduling

Customer satisfaction focus

English proficiency

Education

Associate degree (A.A.) or equivalent

Tools

Microsoft Office

Job description

Worldwide Flight Services, Inc. in Chicago is seeking an Office Supervisor to lead and coordinate daily operations within the designated area, ensuring effective staffing, workflow, and customer satisfaction.

The role requires the ability to manage a fast-paced eight-hour shift, communicate clearly with teams and customers, and maintain accurate documentation. A AA degree or equivalent and prior related experience are preferred; weekend work may be required.