Air Cargo Office Supervisor – Fast-Paced Impact

Worldwide-Flight-Services-3e56de5d; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

DailyPay

Awards platform (gift cards)

Health care options

401k program

Wellness programs

Internal mobility

Job summary

Worldwide Flight Services is seeking an Office Supervisor to lead Leads and Agents in a fast-paced cargo/ramp environment, overseeing staffing, discipline, and daily customer feedback to ensure service quality and safety standards.

Ideal candidates hold an Associate degree or equivalent with 6 months to 1 year of related experience, strong computer skills, and the ability to work weekends, holidays, and varying shifts.

Qualifications

• Associate degree (A.A.) or equivalent; six months to one-year related experience and/or a combination of both of education or experience.
• Must have Computer skills.

Responsibilities

• Direct Leads and Agents within assigned area; oversee staffing requirements and discipline actions.
• Ensure customer satisfaction by daily feedback and liaison with management.
• Monitor safety, security, quality and employee relations to meet standards.
• Administer fair and equitable treatment of all employees, customers and vendors.
• Maintain site access and ensure adherence to shift schedules.

Skills

Supervisory experience

Interpersonal skills

Analytical skills

Data analysis

Education

Associate degree (A.A.) or equivalent

Job description

Worldwide Flight Services is seeking an Office Supervisor to lead Leads and Agents in a fast-paced cargo/ramp environment, overseeing staffing, discipline, and daily customer feedback to ensure service quality and safety standards.

Ideal candidates hold an Associate degree or equivalent with 6 months to 1 year of related experience, strong computer skills, and the ability to work weekends, holidays, and varying shifts.