Air Cargo Operations Supervisor

Worldwide-Flight-Services-3e56de5d; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

DailyPay

Spot awards

Medical options

401k

Travel discounts

Pet insurance

Wellness programs

Internal mobility

Job summary

Worldwide Flight Services in Dallas, TX is seeking an Office Supervisor to lead Leads and Agents in the assigned area and ensure efficient staffing and operations.

You will monitor performance, provide daily feedback to improve customer satisfaction and uphold safety, security, and quality standards across teams. The role requires an Associate degree or equivalent, strong computer skills, and availability to work weekends and holidays.

Qualifications

• Associate degree (A.A.) or equivalent; 6 months to 1 year related experience.
• Must have computer skills.
• Ability to work weekends, holidays, and days off.
• Must read, write, speak and understand English.

Responsibilities

• Direct Leads and Agents within the assigned area and monitor staffing.
• Oversee and advise on staffing requirements and discipline.
• Ensure customer satisfaction by daily feedback and safe, compliant operations.
• Act as liaison between frontline staff and upper management.
• Maintain fair practices and respectful treatment of all employees, customers and vendors.

Skills

Interpersonal skills

Supervisory experience

Analytical skills

Education

Associate degree

Job description

Worldwide Flight Services in Dallas, TX is seeking an Office Supervisor to lead Leads and Agents in the assigned area and ensure efficient staffing and operations.

You will monitor performance, provide daily feedback to improve customer satisfaction and uphold safety, security, and quality standards across teams. The role requires an Associate degree or equivalent, strong computer skills, and availability to work weekends and holidays.