AI Workforce Readiness & Strategy Senior Manager

Charles Schwab; Omaha (NE); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Sabbatical after 5 years

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab in Omaha seeks a Senior Manager, AI Workforce Readiness & Strategy to define the future of the Operations workforce in an AI-enabled era. You will align business and AI strategy to roles, skills, and organizational capabilities, guiding leaders with a clear vision and practical path forward.

You will collaborate across Operations, HR, Strategy, Transformation, Technology, and AI adoption teams to shape decisions with broad impact and to drive workforce readiness initiatives

Qualifications

• Translate business strategy into practical workforce requirements including future roles and skills.
• Connect technology, work design, talent, learning, and readiness to identify the choices that matter.
• Understand enterprise AI, automation, and technology-enabled transformation and their impact on knowledge work.
• Use qualitative and quantitative evidence to assess readiness and inform leadership decisions.
• Anticipate readiness challenges and drive sustainable action.
• Build credibility and alignment among senior leaders without formal authority.
• Lead productive discussions and turn ambiguity into clear narratives and recommendations.
• Influence across cross-functional partners to shape enterprise-wide decisions.
• Apply capabilities in workforce strategy, organizational design, and transformation efforts.

Responsibilities

• Assess how AI, automation, and evolving business models affect work and talent needs.
• Develop integrated workforce-readiness assessments and identify risks and indicators of progress.
• Create workforce scenarios and decision frameworks for leaders facing AI-enabled changes.
• Build a prioritized capability roadmap for near-term actions and long-term outcomes.
• Facilitate leader discussions on work design, talent development, and readiness tradeoffs.
• Translate complex workforce implications into concise executive recommendations.
• Collaborate with partners to align business and functional priorities without direct authority.
• Partner with AI Fluency and Adoption teams to map future capabilities to learning and development.

Skills

Workforce strategy

Strategic thinking

AI and automation

Analytics & decision support

Change leadership

Stakeholder influence

Executive communication

Leadership without authority

Transformation programs

Tools

Data analytics tools

CRM/ERP systems

Job description

Charles Schwab in Omaha seeks a Senior Manager, AI Workforce Readiness & Strategy to define the future of the Operations workforce in an AI-enabled era. You will align business and AI strategy to roles, skills, and organizational capabilities, guiding leaders with a clear vision and practical path forward.

You will collaborate across Operations, HR, Strategy, Transformation, Technology, and AI adoption teams to shape decisions with broad impact and to drive workforce readiness initiatives