AI Transformation & Workflow Architect

Edelman; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and dental insurance

401K

Paid time off

Wellness programing

Job summary

Edelman is seeking an AI Transformation Solutions Lead in Atlanta to drive specialty-based transformation. You will collaborate with senior leaders, subject matter experts, product and engineering teams to rethink how work is performed and to bring AI-enabled solutions to life.

You’ll translate redesigned workflows into deliverables, service models and pricing frameworks, ensuring solutions are commercially defined and scalable for clients.

Qualifications

• 3-5 years of experience in product management, business analysis, consulting, operations, AI transformation, service design or a related field.
• Strong understanding of generative AI tools and their applications in business, with enthusiasm for exploring how AI can fundamentally change workflows and service delivery.
• Experience conducting user research, gathering requirements and documenting workflows, processes or solutions.

Responsibilities

• Support specialty workflow discovery and redesign: work with specialty leaders to map current-state workflows and identify AI opportunities.
• Translate workflows into AI-enabled solutions: define scopes, product requirements and workflow documentation.
• Support solution prototyping and development: create mockups, prototypes and early concepts with product managers and engineering.
• Bridge business and technical teams: connect subject matter experts, transformation leaders and engineers to align requirements and priorities.
• Support testing, rollout and adoption: coordinate user feedback, develop onboarding resources and track adoption metrics.
• Translate redesigned workflows into standardized deliverables: connect new AI-enabled workflows to Edelman’s service catalog and deliverables.
• Support service definition and commercial modeling: define deliverables, validate complexity and estimate required skills, roles, staffing and costs.

Skills

Product management

Business analysis

Consulting

Operations

AI transformation

Service design

Job description

Edelman is seeking an AI Transformation Solutions Lead in Atlanta to drive specialty-based transformation. You will collaborate with senior leaders, subject matter experts, product and engineering teams to rethink how work is performed and to bring AI-enabled solutions to life.

You’ll translate redesigned workflows into deliverables, service models and pricing frameworks, ensuring solutions are commercially defined and scalable for clients.