AI Transformation Lead: Workflow & Service Design
US001 Daniel J. Edelman, Inc.
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Benefits offered by this job
Job summary
Edelman is seeking an AI Transformation Solutions Lead to partner with the SVP to redesign specialty workflows around AI and translate them into defined deliverables, pricing models and scalable services. You will collaborate with subject matter experts, product and engineering teams to prototype AI-enabled solutions and shape how Edelman scales these capabilities for clients.
You will help bridge business and technical teams, translate complex needs into clear requirements, and drive testing,
Qualifications
- 3–5 years of experience in product management, business analysis, consulting, operations, AI transformation, service design or a related field.
- Strong understanding of generative AI tools and their applications in business.
- Experience conducting user research, gathering requirements and documenting workflows, processes or solutions.
- Ability to translate in both directions: turning complex business needs into clear technical requirements, and explaining technical concepts to non-technical stakeholders.
Responsibilities
- Support specialty workflow discovery and redesign: Work directly with specialty leaders and SMEs to understand current work, identify pain points and opportunities for AI.
- Translate workflows into AI-enabled solutions: Turn knowledge and business needs into clear scopes and requirements for new tools.
- Support solution prototyping and development: Use generative AI to create mockups and prototypes with product managers and engineers.
- Bridge business and technical teams: Connect SMEs, transformation leaders and engineers to align on workflow needs and technical requirements.
- Support testing, rollout and adoption: Coordinate user feedback, onboarding resources and measure adoption and improvements.
- Translate redesigned workflows into standardized deliverables: Align new AI-enabled workflows with Edelman’s services and delivery models.
- Support service definition and commercial modeling: Define deliverables, validate effort, and understand staffing and costs.
Skills
Job description
Edelman is seeking an AI Transformation Solutions Lead to partner with the SVP to redesign specialty workflows around AI and translate them into defined deliverables, pricing models and scalable services. You will collaborate with subject matter experts, product and engineering teams to prototype AI-enabled solutions and shape how Edelman scales these capabilities for clients.
You will help bridge business and technical teams, translate complex needs into clear requirements, and drive testing,
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